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Contact us
If you have any questions or comments about our service, please don't hesitate to let us know. Our staff is ready to assist you. There are several ways for you to reach us. Choose the option that works best for you.
Call us
- Phone: 206-553-3000
- WA Relay: 711
Call Center hours of operation
- Open 6 am to 6 pm for trip planning and lost and found calls.
- Open 8 am to 5 pm for fare/pass information and customer comments.
- Closed on weekends and holidays
For general King County information
- Phone: 206-296-0100
- Directory: departments, agencies, & offices
Lost critical items
If you believe you've lost critical items such as wallets, purses, keys, building access cards, medication, ID and credit cards, tax papers, glasses, or bikes on a bus:
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Call us
For immediate assistance, call 206-553-3000 (WA Relay: 711).
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Select from the prompts
Your call will be answered in the order it is received.
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Describe the lost item
Give the specialist a description of the lost item (such as color, brand name, fabric).
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Meeting the bus could be an option
If it is within 30 minutes of the bus departure, you may be able to meet the bus.
Pass Sales Office
King Street Center
- 201 South Jackson Street, Seattle, WA 98104
- Open Monday to Friday, 8:30 am to 1 pm and 2 pm to 4:30 pm
- Closed on weekends and holidays