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King County Washington home

Home Free Guarantee Program

Metro’s Home Free Guarantee Program means your employees aren't stuck when unexpected situations come up. Employees are eligible for up to 8 free rides home per year if an emergency or a change in work schedule makes them miss their normal commute (transit, carpool, biking, etc.).

For employers

Benefits

  • Allows for flexibility in overtime by ensuring employees a ride home
  • Helps reduce demand for employee parking spaces
  • Easy program administration

How it works

Companies can access Home Free Guarantee through an ORCA Passport program or a standalone contract.

Here are the steps for setting up your organization's Home Free Guarantee program:

  • Choose a main Program Coordinator and back-up coordinators

    • Your Program Coordinator is your liaison between your organization and the Home Free Guarantee Program.
    • Coordinators work with King County Metro if there are any issues.

  • Share your program with your employees

    • Post program details and policies, including coordinators' names and contact information
    • Send periodic reminders to employees about the benefit
    • Encourage employees to follow program guidelines

For employees

Benefits

  • Encourages transit or bike commuting
  • A secure ride home for alternative commuters
  • Low or no-cost emergency ride home
  • Peace of mind

How it works

When you unexpectedly work late or an emergency requires you to leave work quickly, Home Free Guarantee has you covered.

If you took any mode of transportation to work that day except a private, single-occupant vehicle, the Home Free Guarantee Program can provide you with a ride to one of several possible destinations.

  • Contact your organization's Program Coordinator

    To request an Home Free Guarantee ride.

  • When you're ready to leave

    Call the Home Free Guarantee dispatch line at 425-450-4555 to request a ride.

  • Keep the receipt

    From your ride and return to your Program Coordinator. Tipping your driver is up to you and not covered by the program. Covered maximum for rides is $200. Any costs over $200 are the responsibility of the rider.

     

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