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Title VI Program
Metro is committed to providing transit services that are fair, inclusive and free from discrimination. Through our Title VI program, we work to make sure no rider is denied access to Metro’s services or benefits because of their race, color or national origin. We also help community members understand their rights and offer a clear, supportive process for sharing concerns if they believe they have experienced discrimination.
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File a complaint
Anyone who believes they have experienced discrimination under Title VI can file a complaint with King County. Complaints must be submitted within 180 days of when the incident happened.
About Title VI
Metro provides its services fairly and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, marital status, age or disability, as required by law.
External reporting option
If you’re exploring your rights for the first time or thinking about filing a discrimination complaint, an external agency can also offer information and guidance.
File a complaint
Any person who believes that Metro has discriminated against them on the basis of race, color, or national origin may file a Title VI complaint. Any such complaint must be filed with King County within 6 months following the date of the alleged discriminatory occurrence.
Online Civil Rights Inquiry Complaint Form:
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About Title VI
Metro provides its services fairly and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, marital status, age or disability, as required by law. King County follows all Title VI rules for programs and activities that receive federal funding. If you want more information about King County’s Title VI nondiscrimination requirements, you can call (206)263-2446 (WA Relay 711).
External reporting option
If you’re exploring your rights for the first time or thinking about filing a discrimination complaint, an external agency can also offer information and guidance. You also have the option to file a Title VI complaint directly with the U.S. Department of Transportation’s Federal Transit Administration (FTA) Office of Civil Rights. The FTA Office of Civil Rights oversees compliance with federal civil rights laws for public transportation agencies, including Title VI, ADA, EEO and DBE programs.