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Customer Service
Information for how you can contact King County's main customer service team with questions or feedback
The best and fastest way to get information about King County and our services is through our website. If you can't find what you need through search, there are several ways to get in touch with us.
Use our contact form to send email
Do not send sensitive personal information by email or web form. If you do, your information may be subject to public disclosure. Translation services are available.
Call
- 206-296-0100
- Toll free 1-800-325-6165
Our team is available Monday through Friday from 8:30 a.m. to 4:30 p.m., except on King County holidays. Phone interpretation services are available.
SMS/Text
- Send a text message to 206-208-6293
Do not send sensitive personal information by text. If you do, your information may be subject to public disclosure. Translation services are available.
Your privacy rights
We are committed to protecting your privacy. We are also required by law to comply with public disclosure requests covered in Washington's Public Records Act (RCW 42.56).
Customer Service Phone Guide
Download and print our Customer Service Phone Guide that provides a detailed list of phone numbers of King County agencies.
Guía telefónica de atención al cliente (Spanish)
Our Customer Service Promise
King County cares about customer satisfaction. We strive to make every experience with us a positive one.
For every encounter, we promise to:
- Acknowledge your inquiry within 24 hours (Monday through Friday, except King County holidays)
- Work to resolve issues quickly
- Treat you with courtesy
- Listen with respect
- Provide efficient service options with your needs in mind
- Give you clear, accurate and consistent information
- Follow through on our commitments and keep you informed