Road Services' Strategic Business Plan

Road Services Division 2026-2027 Strategic Business Plan (1MB PDF)

Road Services Division 2026-2027 Business Plan

The Strategic Business Plan is a tool to inform budget deliberations and decisions and to support our strategic priorities. The Plan outlines our vision for achieving our strategic priorities to keep our roads safe and open.

This complements the Strategic Plan for Road Services (2014) Update.

Roads’ mission is connecting communities with a safe and reliable road network for all. However, transportation needs continue to greatly outpace available resources for a road and bridge system in decline. Aging infrastructure and maintenance facilities, and an inability to adequately invest in infrastructure asset management, have resulted in a system of roads, bridges, and buildings in decline and at risk of failure. Additionally, systemic under-investment in urbanized portions of the road and bridge network contributes to inequities in traditionally underserved communities.

These and other key challenges shaped our strategic priorities. Our strategic priorities, in turn, will inform our 2026-2027 investments.

Priority services, like roadways, bridges, drainage, traffic control and roadside features, are maintained or improved to meet roads user expectations, like a smooth road surface, open lanes, no standing water, and vegetation that doesn't interfere with use. The 2026-2027 Roads Strategic Business Plan identifies the cost of delivering a road network that reflects the needs of all users, enhances the quality of our communities and environment, and supports a healthy economy.