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22

Affordable Connectivity Program 

ACP Update 1/16/2024

The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. Consumers must be approved and enrolled with a service provider by 11:59 p.m. ET on February 7th to receive the ACP benefit.

ACP Wind Down Fact Sheet: What’s Happening

Consumer FAQS are found here: Consumer FAQS

Important dates regarding the ACP wind-down

  • January 11, 2024: The FCC released an Order laying out wind-down processes and important dates including the enrollment freeze and the impacts on consumers, internet companies, and ACP Outreach Grant recipients.

  • February 7, 2024: This is the last day the ACP will accept new applications and enrollments. Eligible households must be approved and enrolled with an internet company by 11:59 PM ET on February 7th to receive the ACP benefit. Starting February 8, 2024, there will be no more enrollments into the ACP.

  • Starting late January 2024: Households that are currently receiving a monthly ACP benefit will start to receive notices from their internet companies with information about the end of the ACP benefit. This information will include timing of the end of the program and the impact of the loss of the benefit on the household’s bill and service.

  • April 2024: The FCC anticipates existing ACP funding to run out at the end of April 2024 if Congress does not provide additional funding. Consumers that are enrolled in the ACP will continue to receive their benefit on their internet service through April 2024. This date is an estimate and may change.

Other FCC low-cost programs I might qualify for: FCC Lifeline Service

Consumer complaints center: Consumer complaints

Learn About ACP

Enrollment in the ACP is now open for households with at least one member qualifying under any of the following criteria:

  • Has an income that is at or below 200% of the Federal Poverty Guidelines
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision
  • Received a Federal Pell Grant during the current award year
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program

The Affordable Connectivity Program was created by the FCC to help households struggling to pay for internet service. As part of that effort, the FCC is mobilizing people and organizations to help raise awareness about the ACP. These materials are available for public use, and you can download and customize them to meet your needs.

Please use this toolkit to help guide your outreach and social media activity to help raise awareness and participation in the Affordable Connectivity Program.

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