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Transit GO Rewards
Earn points by riding public transportation, and make your Transit GO trips take you even further! Rewards points can be redeemed for either free mobile tickets on the Transit GO Ticket app or for credits on private transportation modes including Bird and Lime.
Sign up to earn rewards
Download the Transit GO Ticket app for Android or iOS and select the Rewards tab to sign up. Get your free transit ticket and explore all the ways you can use your reward points.
Download the app
You can download the app for Android and iPhone and buy tickets directly using your credit card, debit card or cash. You can also buy tickets through Metro’s Marketplace site on your PC or desktop and have the tickets appear in the app on your mobile device.
How to earn and use rewards
Rewards points can be redeemed for either free mobile tickets on the Transit GO Ticket app or for credits on private transportation modes including Bird and Lime.
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Earn points by riding Metro
Visit the Earn tab in the Rewards section of the Transit GO Ticket app to explore all the ways to earn Rewards points! Keep an eye out for invitations to get rewarded by riding transit, completing surveys or participating in special campaigns. Your point balance can be seen in the upper-right corner of the Rewards section.
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Redeem points
Go the the Redeem tab of the Rewards section in the Transit GO Ticket app. You will need to verify your phone number* the first time you redeem your points. Tap on the reward you want to claim and follow the prompts to complete the transaction.
Once you redeem your points for a reward, you will receive it within the app immediately. All reward points redemptions are final, with no refunds or exchanges.
*Note: Your phone number will not be stored on the Transit GO Ticket app.
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Enjoy your reward
Visit the Use section to see your available tickets. Tap on the ticket to activate before using it.
Rules and requirements
Reward points do not expire. However, after 6 months of not opening the Transit GO Ticket app and visiting the rewards tab, your Rewards account will become inactive and you will stop earning them. At the end of each month, if your status remains inactive, 300 points will be deducted from your account and recycled back into the program.
Mobile transit tickets redeemed through Transit GO Rewards do not expire. Credits for private e-bike and scooter companies may have an expiration date. Check the reward offers on the "Redeem" tab for details.
Points earned do not have a cash value and are non-transferable. You can only use Rewards points that you have earned. You cannot transfer points to others and they cannot transfer points to you.