Skip to main content

Qualifications

Traits we look for in our candidates.

911 Communications Specialist

  • Minimum one (1) year of experience in a customer service role requiring solid people skills.
  • Attention to detail and the ability to quickly shift from task to task.
  • Ability to control personal emotional responses and act appropriately under high levels of stress.
  • Strong organizational skills.
  • Flexible and adaptable in changing situations.
  • Ability to follow moderately complex oral and written instructions.
  • Critical thinking skills and the ability to act quickly in accordance with established policy and procedures while maintaining composure under pressure.
  • Effectively communicate verbally and in writing using English grammar, spelling, and punctuation.

911 Dispatcher

  • Lateral candidates must possess a minimum of two (2) years’ experience as a fully qualified call receiver or dispatcher from a communications center:
  • Predominantly centered on law enforcement
  • A minimum of 250,000 incoming 9-1-1 calls annually
  • Less than a two-year break in service.

 

expand_less