9-1-1 communications center

This state-of-the art facility is able to withstand earthquakes and other natural disasters, ensuring that our systems are safe and operational in emergencies.

Call Receiving Area

The dispatch operations area includes 20 call receiving workstations, ten dispatch workstations, and two supervisor workstations that are capable of both call receiving and dispatching. Typically, we staff approximately eight call receiving workstations and five dispatch workstations covering all King County patrol precincts, as well as Metro / Sound Transit Police and Animal Control.

A secondary operations area includes eight call receiving workstations, five dispatch workstations, and one supervisor workstation that is capable of both call receiving and dispatching. The secondary operations area is designed as a hands-on training facility for new call takers and dispatchers. It also provides additional workstations in the event of a major emergency; and serves as the backup location for Valley Communications Center, another major 9-1-1 center in south King County, in the event their facility or systems become inoperable.

Security cameras are located in various areas of the building and outside. Employee parking is fenced, lighted, and accessible by proximity card. Visitor and ECC activation parking is also lighted and includes 72 spaces.