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Dec
04

Hiring process

Our Civil Service hiring process for Communications Specialist and Dispatcher positions involves several steps. Applicants will receive email notifications regarding their status throughout. This process takes approximately 4-6 months to complete.

Hiring process steps

  • Take the Dispatch exam

    Sign up and take the Dispatch exam through Public Safety Testing (PST). Plan for approximately 3.5 hours. The cost of the test is covered by KCSO; however, there is an Applicant Liability Waiver & Release Agreement that requires a notary's signature. The cost for the notary can be paid for through the PST site: Prepaid Notary for $10. Alternatively, your bank may provide this service for free. A typing test is also required (35 wpm with 90% accuracy). More information regarding the exam requirements can be found here: Exam Requirements.

  • Submit your application

    If you successfully pass PST's written exam and typing test, submit your application and complete any supplemental questions.

  • Application review

    Applications and supplemental questions are reviewed by HR to determine how closely candidates meet the qualifications of the position.

  • Oral boards

    If you meet qualifications, you will be scheduled for oral boards, which is essentially a panel interview (3-4 interviewers). During the interview, you'll typically be asked about your work history, skills or experience relevant to this position, as well as situational or behavioral questions.

  • Civil Service Eligibility List

    Your scores for your testing and oral boards are compiled and candidates are added to a Civil Service Eligibility List. Top scoring candidates are contacted first to begin their background check. Background checks for civil service positions are much more extensive than a normal background; candidates are typically given two weeks to complete it. If you have questions or concerns prior to starting the background, please reach out to the HR Analyst, Sara Rogers at: sarrogers@kingcounty.gov.

  • Polygraph test

    Candidates who pass the background check are scheduled for a polygraph test.

  • Medical exam and psych test

    Candidates who pass the polygraph test are scheduled for a medical exam and psych test. This is the final step prior to onboarding. HR will reach out directly to assist with onboarding.
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