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Past VSHSL annual reports

Past reports

VSHSL Impact in 2019

In 2019, VSHSL continued to prioritize community voice to inform program implementation, launched new programs that filled critical gaps in services, and strengthened partnerships within the human services system to best serve King County’s seniors, veterans and resilient communities.

Dive deeper into the data

Click on one of the result areas below to view 2019 performance measures.

What we accomplished in 2019

30

community planning sessions to inform the development of procurements

$20M+

invested in senior centers and senior "hubs"

VSHSL Advisory Board established and fully active

$6M

invested in support of survivors of domestic and sexual violence through mobile advocacy

30

procurements launched for investments in all result areas

2,462

veterans received a variety of support services from the King County Veterans Program such as housing, employment, and furthering their education

328

King County residents who are immigrants or refugees received direct legal representation to support them in remaining in their community

Over 1,000

individuals experiencing homelessness received physical and/or behavioral health care through the Mobile Medical Program

View our 2019 Annual Report to learn more!

Individuals who are enrolled in more than one program may be duplicated in the demographic data. Data are provided only for individuals for whom demographic information is available. Counts do not include housing capital funds, provider training and support programs, information and referral call lines, Emergency Services Patrol, Best Starts for Kids partner programming, Veterans, Servicemembers and Family Community Building, and new programs in the implementation phase.

Housing Stability

Supporting a household’s ability to gain and maintain safe, livable housing in one’s chosen community for less than 40 percent of household income.

2019 Housing Stability Performance Measures

HS 1 Build, Preserve and Operate Affordable Housing and Navigation Centers

HS 1 Capital Funding

How much did we do?: $6M awarded to 4 projects to create 125 units and 100 shelter beds

How well did we do it?: Not measured in 2019

2019 implementation status notes: Implementation is under way and progressing as expected.

HS 1 Operating Services

How much did we do?: 785 households served, 2,197 individuals served at Jefferson Day Center

How well did we do it?: 96% of the households either exited to or remained in permanent housing

2019 implementation status notes: Operations continued as expected.

HS 1 Navigation Centers

How much did we do?: 253 individuals served

How well did we do it?: 47 exited to permanent housing, 93% of households that exited with permanent housing did not enter the homeless system within six months of exiting the program

2019 implementation status notes: Operations continued as expected.

HS 2A Master Leasing

How much did we do?: $2.1M invested to fully lease a total of 153 affordable housing units

How well did we do it?: Not measured in 2019

2019 implementation status notes: Operations continued as expected.

HS 2B Shallow Rent Subsidies

How much did we do?: 67 households served

How well did we do it?: 78% of those exiting program were able to remain in permanent housing

2019 implementation status notes: Operations continued as expected.

HS 3A Senior Home Repair and Age-In-Place Modifications

How much did we do?: 60 households served

How well did we do it?: 46 households completed modifications or repairs on their homes

2019 implementation status notes: Operations continued as expected.

HS 3B Adaptive Devices, Training and Counseling

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

HS 4 Navigate Homeless Veterans to Housing

How much did we do?: 173 veterans served

How well did we do it?: 94% of veterans referred to services successfully accessed the resource and/or services

2019 implementation status notes: Program model and intended outcomes shifted with the launch of Pathfinding services mid-year. Data reflects continued programming from 2018 VSHSL Transition Plan the first half of the year; implementation for new programs is under way and progressing as expected.

HS 5B Alternative Dispute Resolution

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

HS 5C Legal Aid

How much did we do?: 840 individuals served

How well did we do it?: 75% of individuals with a civil legal barrier to housing stability received some form of alleviation

2019 implementation status notes: Operations continued as expected; data reflects continued programming from 2018 VSHSL Transition Plan's Preventing Inappropriate Housing Loss strategy. Implementation for HS 5C strategy is under way with new awards made in 2020.

HS 5D Housing Stability Program

How much did we do?: 483 households served

How well did we do it?: 96% of households that exited with permanent housing did not enter the homeless system within six months of exiting the program

2019 implementation status notes: Operations continued as expected.

HS 6 Promote Home Ownership

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

HS 7A Forensic Supportive Housing Models (Vital Program)

How much did we do?: 65 individuals served

How well did we do it?: 75% saw a reduction in King County Jail bookings between one year prior to program and at least 6 months of tenure in program

2019 implementation status notes: Operations continued as expected.

HS 7B Passage Point

How much did we do?: 45 households served

How well did we do it?: 95% of households remained housed or exited to permanent housing

2019 implementation status notes: Operations continued as expected.

Financial Stability

Increasing an individual’s ability to cover necessary expenses while making modest investments to secure their long-term ability to accomplish personal goals.

2019 Financial Stability Performance Measures

FS 1A Employment Training Placement and Supports 

FS 1A Career Connections

How much did we do?: 175 individuals served

How well did we do it?: 55% of individuals gained new employment

2019 implementation status notes: Operations continued as expected.

FS 1A New Family Services 

How much did we do?: 105 individuals served

How well did we do it?: Of those who completed the program, 86% gained employment or enrolled in higher education

2019 implementation status notes: Operations continued as expected.

FS 1A Homeless Employment Program 

How much did we do?: 210 individuals served

How well did we do it?: 58% of individuals increased their household income

2019 implementation status notes: Operations continued as expected; program data reflects continued contracts from 2018 VSHSL Transition Plan that ran through June 2019.

FS 1A New Workforce System Investments

How much did we do?: 471 individuals served

How well did we do it?: 77% of those who completed the program were connected to employment

2019 implementation status notes: Fully implemented and operating as expected.

FS 1B King County Veterans Fellowship (Vets 4 HIRE)

How much did we do?: 20 fellowships were awarded

How well did we do it?: 86% who completed the program gained employment or enrolled in higher education

2019 implementation status notes: Operations continued as expected.

FS 1C Leverage Government Benefits

How much did we do?: 912 individuals served

How well did we do it?: 479 individuals were eligible for financial stability benefits, and 43% of those successfully accessed and leveraged the benefits

2019 implementation status notes: Operations continued as expected; data reflects continued programming from 2018 VSHSL Transition Plan's Preventing Inappropriate Housing Loss strategy. Implementation for FS 1C strategy is under way with new awards made in 2020.

FS 3A Vet Corps 

How much did we do?: 104 veterans served

How well did we do it?: 83% of mentees remained enrolled in higher education

2019 implementation status notes: Staff identified that a reason for lower number of enrolled individuals was that referrals into the system had decreased. Staff worked to educate system stakeholders on program in order to ensure a more robust referral network.

FS 4 Enhance the King County Veterans Program

How much did we do?: 2,462 veterans served

How well did we do it?: 71% of veterans who established a job search plan obtained a new job; 1,569 veterans received case management to assist with accessing services such as housing, education, and employment resources

2019 implementation status notes: Operations continued as expected.

Healthy Living

Improving the overall health of King County residents by preventing behavioral health crises, providing education and care to those who would not otherwise have access, preventing abuse and violence and enabling parents to pursue educational advancement.

2019 Healthy Living Performance Measures

HL 1A Senior Depression Intervention (PEARLS)

How much did we do?: 137 individuals served

How well did we do it?: 91% of the individuals who completed the full program saw improvements in their depression symptoms

2019 implementation status notes: Operations continued as expected.

HL 1B Maternal Depression Reduction

How much did we do?: 2,323 individuals screened; 428 individuals served

How well did we do it?: 62% of individuals with at least two visits with a mental health provider and two screening measures had reduced depression or anxiety symptoms

2019 implementation status notes: Operations continued as expected.

HL 1C Veterans PTSD, MST and End of Life Counseling

How much did we do?: 362 veterans served

How well did we do it?: 93% of individuals who enrolled in counseling for at least 6 months and completed all assessments had reduced PTSD symptoms

2019 implementation status notes: Operations continued as expected; data reflects continued programming from 2018 VSHSL Transition Plan. Implementation for HL 1C strategy is planned for 2020.

HL 1D Military Family Counseling

How much did we do?: 36 individuals served

How well did we do it?: 100% of adults who enrolled in counseling for at least 6 months and completed all assessments experienced reductions in symptoms related to their roles as caregivers for veterans

2019 implementation status notes: Operations continued as expected; data reflects continued programming from 2018 VSHSL Transition Plan. Implementation for HL 1D strategy is planned for 2020

HL 1E Sobering and Emergency Service Patrol

How much did we do?: 34,188 contacts made

How well did we do it?: 2,971 transports to the Sobering Center

2019 implementation status notes: Operations impacted with reduction in transports due to closure of facility in June 2019; in second half of 2019, program was diverting transports to shelters and emergency departments.

HL 1F Veterans Court Clinician and Mentor Coordinator

How much did we do?: 78 individuals served

How well did we do it?: 58% of 65 individuals who were screened and eligible, opted to attend Veterans Court

2019 implementation status notes: Operations continued as expected; Mentor Coordinator program was implemented in 2019 and is progressing as expected.

HL 1G Behavioral Health Integration

How much did we do?: 1,405 individuals served

How well did we do it?: 48% of those who had multiple screenings showed a 5-point or greater improvement in either depression or anxiety symptoms

2019 implementation status notes: Operations continued as expected.

HL 1H Geriatric Regional Assessment Team (GRAT) 2.0

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation was delayed due to unsuccessful procurement initially but is now under way with awards made in late 2019 following a second procurement.

HL 2B Housing Health Outreach Team

How much did we do?: 1,046 individuals served

How well did we do it?: Of those individuals referred to behavioral or physical health services, 74% completed the referral and were connected to the service.

2019 implementation status notes: Operations continued as expected.

HL 2D Connections to In-Home Care

How much did we do?: 16 individuals served; 109 individuals attended 11 workshops

How well did we do it?: 3 individuals were connected with either a live-in or an in-home caregiver

2019 implementation status notes: Implementation is under way and progressing as expected; data reflects one quarter of services.

HL 3A Countywide SA/DV/CSE Prevention Pilot

How much did we do?: Not measured in 2019

How well did we do it?: Not measured in 2019

2019 implementation status notes: Implementation is under way and progressing as expected.

HL 3B Elder Abuse Multi-Disciplinary Team

How much did we do?: 26 individual cases reviewed

How well did we do it?: 17 individuals resolved their case by year end; 100% of those accomplished program goals

2019 implementation status notes: Fully implemented and operating as expected.

HL 4A, 4B, 4C Nurse Family Partnership, Healthy Start, Parent Education and Support

These programs are administered by Best Starts for Kids. See Best Starts for Kids annual report for information.

Social Engagement

Promoting belonging and interpersonal connections where systems, biases, miscommunications, or cultural differences too often serve to isolate.

2019 Social Engagement Performance Measures

SE 1A Incarcerated Veteran Case Management

How much did we do?: 227 veterans served

How well did we do it?: 70% of the veterans who exited the program met their case plan goals

2019 implementation status notes: Operations continued as expected.

SE 1B MRJC Veterans Program and Community Reentry Spanning Supports

How much did we do?: 29 veterans served

How well did we do it?: 28 veterans made progress on their case goals, of those 40% had already reached their goal by the end of 2019

2019 implementation status notes: Fully implemented and operating as expected.

SE 3 Transform Senior Centers

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected after delays in procurement to accommodate stakeholder input.

SE 4B Major Pete von Reichbauer Veterans Service Organizations Grant Program

How much did we do?: 16 veterans service organizations awarded

How well did we do it?: Due to nature of funding, programs report via narrative form only

2019 implementation status notes: Fully implemented and operating as expected.

SE 4B Vets Engaged

How much did we do?: 11 veterans service organizations awarded

How well did we do it?: Due to nature of funding, programs report via narrative form only

2019 implementation status notes: Implementation is under way and progressing as expected.

SE 6 Support Legal Services for King County Residents who are Immigrants and Refugees (Expanded Legal Defense Network)

How much did we do?: 506 individuals served

How well did we do it?: 328 individuals received direct legal representation

2019 implementation status notes: Fully implemented and operating as expected.

Service System Access and Improvement

Facilitating access for target populations to the human services system, and the ability of these services to systematize and continuously improve.

2019 Service System Access and Improvement Performance Measures

SS 1A Pathfinder Coordination and Training

How much did we do?: Not measured in 2019; measures in development for 2020.

How well did we do it?: Not measured in 2019; measures in development for 2020.

2019 implementation status notes: Implementation is under way and progressing as expected.

SS 1B Pathfinders: Women and Transgender Veterans

How much did we do?: Not measured in 2019; measures in development for 2020.

How well did we do it?: Not measured in 2019; measures in development for 2020.

2019 implementation status notes: Implementation is under way and progressing as expected.

SS 1C Pathfinders: Veterans of Color

How much did we do?: 42 households served

How well did we do it?: All 42 households were referred and accessed at least one service/benefit

2019 implementation status notes: Program model and intended outcomes shifted mid-year after new awards were made. Data reflects continued programming from 2018 VSHSL Transition Plan the first half of the year; implementation for new programs are under way and progressing as expected.

SS 1D Pathfinders: Veteran and Military Families

How much did we do?: 95 individuals served

How well did we do it?: All 95 individuals were referred and accessed at least one service/benefit

2019 implementation status notes: Program model and intended outcomes shifted mid-year after new awards were made. Data reflects continued programming from 2018 VSHSL Transition Plan the first half of the year; implementation for new programs are under way and progressing as expected.

SS 1E Pathfinders: Native American Veterans

How much did we do?: Not measured in 2019; measures in development for 2020.

How well did we do it?: Not measured in 2019; measures in development for 2020.

2019 implementation status notes: Implementation is under way and progressing as expected; an additional award is expected to be made in 2020

SS 1F Pathfinders: Persons Experiencing Unsheltered Homelessness

How much did we do?: 817 individuals served

How well did we do it?: Of those referred, 79% successfully connected to services

2019 implementation status notes: Operations continued as expected; outcomes reflect service data for one program of three — common measures across the strategy in development for 2020.

SS 2A Mobile Medical Outreach

How much did we do?: 1,051 individuals served

How well did we do it?: 400 individuals were referred to additional resources and/or services; of those, 67% successfully accessed the resource and/or services.

2019 implementation status notes: Operations continued as expected.

SS 2B Countywide Information and Referral

How much did we do?: 70,371 calls received

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Operations continued as expected; data reflects continued programming from 2018 VSHSL Transition Plan. Implementation for SS 2B strategy is under way with open procurement.

SS 2C Consolidated Domestic Violence Hotline

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

SS 3A Countywide CSE Survivor Case Management Collaborative

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

SS 3B Survivor-Centered Mobile Advocacy for Survivors of Sexual Assault and Domestic Violence

How much did we do?: Not measured in 2019; measures in development for 2020

How well did we do it?: Not measured in 2019; measures in development for 2020

2019 implementation status notes: Implementation is under way and progressing as expected.

SS 3D Cultural Navigator

How much did we do?: 512 individuals served

How well did we do it?: All of the 150 individuals served July - Dec received referral to services and 63% successfully accessed the benefit/service

2019 implementation status notes: Program model and intended outcomes shifted mid-year after new awards were made. Data for number served is for full year; outcome data reflects new programming for second half of year.

SS 4A Veterans Training Support Center

How much did we do?: 1,333 individuals attended trainings for direct service providers to better support veterans and their family members

How well did we do it?: 95% of survey respondents were satisfied with training content and materials; 93% of survey respondents felt the trainings increased their skill and/or knowledge on the topic

2019 implementation status notes: Operations continued as expected.

SS 4B Levy Core Competency Training

How much did we do?: 89 VSHSL-funded providers attended cultural competency trainings

How well did we do it?: 96% of survey respondents felt the facilitator was clear and understandable; 93% of survey respondents felt the workshops gave them additional tools applicable in their work

2019 implementation status notes: Launched training program for VSHSL providers in 2019 with four training workshops on cultural competency.

SS 4C Countywide Nonprofit Wage Survey

How much did we do?: Contracted with one agency to develop, plan and administer the survey.

How well did we do it?: N/A due to nature of funding.

2019 implementation status notes: Implementation is under way and progressing as expected; wage survey will be administered in 2021.

SS 4D Translate Levy Provider Materials and Interpreter Services

How much did we do?: Contracted with 5 organizations to provide translation and interpretation services for VSHSL programs

How well did we do it?: N/A due to nature of funding

2019 implementation status notes: Launched language translations/ interpretation resource for VSHSL providers in 2019.

VSHSL Impact in 2020

The King County Veterans, Seniors and Human Services Levy (VSHSL) connects servicemembers and veterans, residents age 55 or older and resilient communities to programs and services that help them live healthy, productive and meaningful lives. Combined with transparent conversations and partnerships between the VSHSL and providers and community, data plays a critical role in improving our understanding of levy programs’ success. Data also plays an important role in supporting continuous improvement. Below are the VSHSL 2020 dashboards. These provide information on who used VSHSL-funded programs or services in 2020 and how these programs or services impacted their lives. As we continue to improve and refine our data collection in 2020 and beyond, data is also beginning to allow us to examine our equity impact.

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VSHSL Impact in 2021

The King County Veterans, Seniors and Human Services Levy (VSHSL) connects servicemembers, veterans and their families, residents age 55 or older and resilient communities to programs and services that help them live healthy, productive and meaningful lives. This is done through programming structured in five result areas: housing stability, healthy living, financial stability, social engagement, and service system access and improvement. Combined with transparent conversations and partnerships between the VSHSL service providers and community, data plays a critical role in improving our understanding of levy programs’ success. Data also plays an important role in supporting continuous improvement. Below are the VSHSL 2021 dashboards. These provide information on who used VSHSL-funded programs or services in 2021 and how these programs or services impacted their lives. 


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Seniors participate in an exercise class at Sno-Valley Senior Center. Sno-Valley Senior Center is a member of the Far East Senior Hub (FESH), a senior hub that serves as the recognized resource center on aging services and provides support, outreach, connection, and social engagement for isolated seniors in rural East King County.

The King County Veterans, Seniors and Human Services Levy (VSHSL) connects servicemembers, veterans and their families, residents age 55 or older and resilient communities to programs and services that help them live healthy, productive and meaningful lives. This is done through programming structured in five result areas: housing stability, healthy living, financial stability, social engagement, and service system access and improvement. In its fifth year, the VSHSL focused on flexibility to best serve communities fluctuating needs, deepened the VSHSL’s reach into communities where resources were most needed and took steps to support the nonprofit human service workforce to ensure strong service delivery.

Below are the VSHSL 2022 dashboards providing information on who used VSHSL-funded programs or services in 2022 and how these programs or services impacted their lives. 

 

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VSHSL funds are used to construct affordable housing and maintain affordable apartment complexes in King County.

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