True north and values

We are one team

• We put the team’s interests first.
• We partner well with others to get work done and achieve County objectives.
• We value listening, seeking diverse perspectives, and engaging others to challenge our assumptions.
• We assume positive intent of others.
• We are honest, direct, and actively share information.

We solve problems

• We make problems visible and treat them as opportunities.
• We embrace data, analysis, and science.
• We innovate and challenge the status quo.
• We align solutions with strategic priorities, goals, and objectives.

We focus on the customer

• We continuously seek insight into customer needs.
• We identify opportunities and always try to improve and personalize the customer experience.
• We interact with respect, courtesy, and calmness.

We drive for results

• We act with speed, commitment, and persistence.
• We accept responsibility and hold ourselves and others accountable.
• We take the initiative and tackle tough assignments.
• We improve our processes and master the details.

We are racially just

• We acknowledge racism and oppression and seek to undo it at all levels.
• We recognize our positional power and how it affects our interactions with others and the communities we serve.
• We act as champions to achieve racial justice.

We respect all people

• We actively seek to learn and understand all perspectives, beliefs, and values.
• We engage all people in decisions affecting them.
• We recognize all people for their contributions and accomplishments.

We lead the way

• We seek to understand the big picture and think creatively.
• We communicate with clarity and conciseness.
• We advocate and advance organizational priorities.
• We exercise strong judgement and decision making.
• We inspire others.

We are responsible stewards

• We act responsibly with our resources, and we protect and contribute to the things that make this region special.
• We demonstrate financial acumen and a commitment to controlling costs.