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King County Washington home

Access Advocates

An “advocate” is someone who is authorized to represent Access clients during their application process. Advocates can help fill Access applications, check on application status and coordinate communication between applicants and the Access team.

Apply for someone else

  1. Step 1: Start the application

    Open the online application (opens in a new tab) and log in with a unique phone number or email. This can be used in the future as a login credential.

    Access login screen showing the phone number field and links for 'Continue with your email' and 'Continue with your Rider ID'. Opens a larger image in a dialog.
    You can enter a phone number, or select “Continue with your email” if you prefer to log in that way.

  2. Step 2: Verify your login

    Enter the verification code that is sent to your phone number or email address. Select the “continue” button.

    Verification code entry screen showing the Verification Code field and the continue button. Opens a larger image in a dialog.
    Enter the verification code you received by text message or email, then select the "continue" button to proceed.

  3. Step 3: Create a profile

    Create a profile for yourself. Enter the required information—First Name, Last Name, Date of Birth, Language Preference and Format Preference. Select the “continue” button.

    Profile creation screen showing required fields marked with an asterisk, including Date of Birth, Language Preference and Format Preference. Opens a larger image in a dialog.
    Complete all required fields marked with an asterisk (*), including Date of Birth, Language Preference and Format Preference. Select the "continue" button when finished.

  1. Step 1: Start the application

    Open the online application (opens in a new tab) and log in with your credentials (phone number or email as selected when creating your profile).

    Access login screen showing the phone number field and links for 'Continue with your email' and 'Continue with your Rider ID'. Opens a larger image in a dialog.
    You can enter a phone number, or select “Continue with your email” if you prefer to log in that way.

  2. Step 2: Verify your login and identity

    Enter the verification code that is sent to your phone number or email address. Select the “continue” button.

    Verification code entry screen showing the Verification Code field and the continue button. Opens a larger image in a dialog.
    Enter the verification code you received by text message or email, then select "continue" to proceed.

    Then on the "welcome screen" confirm your identity and select the "continue" button.

    Welcome screen asking the user to confirm their identity before continuing. Opens a larger image in a dialog.
    On the welcome screen, confirm your identity and select "continue".

  3. Step 3: Start a new application for someone else

    Select "Access Transportation Application" under the "Start a New Case" heading.

    Screen showing the "Start a New Case" section with "Access Transportation Application" available to select. Opens a larger image in a dialog.
    Select "Access Transportation Application" under the "Start a New Case" heading.

    Then on the next screen select "For someone else" and the "continue" button.

    Screen asking who the form is for, with the "For someone else" option selected and the continue button visible. Opens a larger image in a dialog.
    Select "For someone else," then select the "continue" button to proceed.

  4. Step 4: Link the applicant account or create a new one

    If the applicant is a returning Access client, you need to link to their profile and prove you are an authorized advocate by verifying their credentials (similar to how you verified your credentials when logging in).

    Alternatively, if the applicant is a new Access client, you can select "Create Rider ID" to create a new profile.

    Screen for entering the applicant’s personal phone number or email address, with options to use phone, email, Rider ID, or create a Rider ID without a personal contact method. Opens a larger image in a dialog.
    Enter the applicant’s phone number or email address to link their profile, or select "Create Rider ID" to create a new profile.

  5. Step 5: Complete the application

    Complete the online self-assessment and select a method to complete the eligibility application.

  1. Step 1: Start the application

    Open the online application (opens in a new tab) and log in with your credentials (phone number or email as selected when creating your profile).

    Access login screen showing the phone number field and links for 'Continue with your email' and 'Continue with your Rider ID'. Opens a larger image in a dialog.
    You can enter a phone number, or select “Continue with your email” if you prefer to log in that way.

  2. Step 2: Verify your login and identity

    Enter the verification code that is sent to your phone number or email address. Select the “continue” button.

    Verification code entry screen showing the Verification Code field and the continue button. Opens a larger image in a dialog.
    Enter the verification code you received by text message or email, then select "continue" to proceed.

    Then on the "welcome screen" confirm your identity and select the "continue" button.

    Welcome screen asking the user to confirm their identity before continuing. Opens a larger image in a dialog.
    On the welcome screen, confirm your identity and select the "continue" button.

  3. Step 3: View your existing applications

    On the home screen, you can see a list of all “existing cases” that you have submitted, who you have submitted them for and their status.

    Home screen showing a list of existing Access Transportation applications with their current status. Opens a larger image in a dialog.
    On the home screen, review your existing cases to see who the application was submitted for and its current status.