About KCIT

In the event that 911 is unavailable due to an outage, you may utilize the following 10-digit numbers.

The King County 911 Program Office provides regular updates to the community on projects and initiatives through quarterly newsletters. It is important for the team to share valuable information regarding strategic direction, new changes in the 911 industry, and progress towards deployment of evolving technologies which ensures the County is among the best in the country.

Hey kids! Emery the Emergency Penguin is here to help you learn how, when, and where to call 911. Are you ready to become a 911 All-Star? Here we go!

KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. We are building vibrant communities through digital equity, and are using the power of technology to digitally transform King County.    Customers are KCIT’s priority. We provide user-friendly digital systems and data-driven platforms that promote mobility and civic engagement in support of King County’s mission to be a best-run government where all people can thrive.   KCIT is home to an inclusive and diverse team of talented technologists who are working with regional and private sector partners to roll out innovative solutions that solve business problems. By leveraging the latest technology in artificial intelligence, mixed and virtual reality, natural language processing, geo-spatial data, and more, KCIT is helping make King County a better place to live, work and play.

Review these 911 basics with your entire household. Everyone should be 911 aware!

911 services have changed with the growing popularity of modern devices such as cell phones, internet calls, and texting. Be 911 aware!  

King County Ordinance #18695 (April 26, 2018) established a Governing Board to inform and advise the 911 Program Office, the County Executive, and the County Council regarding the regional 911 system.

Public Safety Answering Points (PSAPs) Dispatch centers, also known as PSAP's, are equipped with trained Telecommunicators to handle emergency calls. There are 11 PSAP's in King County, 10 primary and 1 secondary. A primary PSAP directly receives 911 calls from the telephone providers, and callers are transferred from a primary PSAP to a secondary PSAP when needed for fire or medical assistance.See response area in image below.​